Mouth 2 Mouth

head_left_image

The Number One Competitor

changeThere's one thing I learned a long time ago about competition.  I sensed it, but could not articulate it until I read it from Stephen Schiffman in Getting to 'Closed.'

It is very important to know that our number one competitor is not other loan officers, real estate agents or whatever segment of the industry we are in.  Our number one competitor is the status quo.  Prospects need to keep things as they are and not make a change is your number one obstacle to overcome.  

help them make the change they want to make.If the prospect is talking to you then there is in them a desire for change.  By taking a consultative approach and helping them lay out their needs, wants, desires, you can help them get past their need need to leave things as they are.  In the end it may be best for them to leave things as they are but this is unlikely.  If they are in conversation with you about change then they are dissatisfied with their current situation and they are looking for trust worthy guidance.  If you are consulting with them then your job is to help them come over that very difficult hurdle to help them make the change they want to make. And that, I believe, is you you beat out your competitor.

6 commentsCaleb Mardini • September 12 2006 07:06PM

Comments

I totally agree,  but I just wish that more people would were wanting to make a change that is reasonable within their budget or within the concept of "if you are looking for a better home, based on features and location, you have to expect the price to go up."  Down sizing is one thing but down sizing to a bigger, nicer home in a more desireable area just doesn't work.
Posted by Andrew Hodge (Right At Home Realty Inc.) over 3 years ago

Very true. I would add to that sometimes you also need to overcome "the Family". Having a parent or inlaw give "advice" on things they probably shouldn't. 

Posted by Jacqulyn Richey - Las Vegas Real Estate (Prominent Realty Group) over 3 years ago
It all fits in with the need to be able to step back and think outside the box (or status quo). I find that if I can demonstrate to a potential client an ability to approach all kinds of problems with a solution oriented approach that is not limited by thoughts of "Well... we never did it that way before", they will quickly see why having me working for them is a good idea.
Posted by Robert Whitelaw, Broker, CEO, RealtorĀ®, ePro (Whitelaw & Sons Real Estate Services) over 3 years ago
What a very interesting way to view. I try to keep open to change and so far I have not found one buyer client alike. Each of them have their owns special needs we need to figure that out.
Posted by Susan Trombley Broker/Realtor Raleigh, Cary, Wake Forest, Youngsville (Youngsville Realty, Inc.) over 3 years ago

Caleb, I appreciate this post enough to have bookmarked it.  I'll come back to it today inbetween appointments to keep me focused on my client's need.  (I appreciated another comment you made in another post, that my other main "competitor" is my own personal limitations.  Thank you!

Mike in Tucson

Posted by Mike Jones (SUNSTREET MORTGAGE, LLC) over 2 years ago
Mike, Awesome I'm glad it helps.    Thank you, and good luck.
Posted by Caleb Mardini (M2M) over 2 years ago

Participate



(optional)
What does the graphic say?